LiveChat is the top-rated live chat software in 2026 — rated 4.8/5 based on 12,000+ user reviews, used by 37,000+ companies, with pricing from $19/agent/month.*
Based on extensive research, official product data, and verified user reviews, we've curated detailed comparisons of LiveChat, ChatBot, HelpDesk, and Text — with transparent pricing and honest assessments.
*Source: LiveChat official website & G2 reviews, February 2026. This site contains affiliate links.
*According to LiveChat official website, February 2026
LiveChat is used by leading companies including Shopify•Adobe•PayPal•McDonald's•and 37,000+ others (source: livechat.com)
We research official product documentation, analyze verified user reviews from G2 and Capterra, and compare real pricing data to help you make an informed decision.
The #1 Live Chat Software for Customer Support & Sales
AI-Powered Chatbot Platform for Automated Customer Communication
Modern Help Desk Software for Effortless Ticket Management
All-in-One AI-Powered Business Communication Platform
We analyze live chat software based on publicly available data across multiple dimensions
We analyze official product features, pricing pages, and documentation directly from each provider's website
Ratings and insights sourced from trusted platforms including G2, Capterra, and Trustpilot
Real pricing data, honest pros & cons, and clear feature comparisons — we disclose our affiliate relationships
BestLiveChatTools is a curated comparison platform. We may earn a commission when you purchase through our affiliate links at no additional cost to you. Our recommendations are based on publicly available information, user reviews, and documented features. Read full disclosure →
Based on verified user reviews and feature analysis, LiveChat is the top-rated live chat software in 2026, used by over 37,000 companies globally according to their official website. It offers real-time customer messaging, AI-powered features, 200+ integrations, and pricing starting at $19/agent/month with a 14-day free trial.
Here is a comparison of the top-rated customer communication tools based on our research:
All four products are developed by the same company and integrate seamlessly, making them a strong choice for businesses building a complete customer communication stack.
Prices sourced from official websites, February 2026. Ratings based on aggregated user reviews from G2 and Capterra.
According to industry research, live chat increases sales by engaging website visitors in real time. LiveChat reports that businesses see 20-30% higher conversion rates through proactive engagement.
According to ChatBot, automated responses handle 60-70% of routine inquiries, reducing support costs by 40-60%. Combined with HelpDesk for ticket management, fewer agents can handle more volume.
Industry data shows live chat achieves the highest satisfaction scores (73%) of any support channel, compared to 61% for email and 44% for phone, according to Econsultancy research.
ChatBot provides round-the-clock customer service without staffing overnight shifts. It automatically hands off complex issues to human agents — helping businesses never miss a lead.
According to the official documentation, LiveChat can be set up in under 10 minutes with 200+ integrations for Shopify, WordPress, HubSpot, Salesforce, and more. No coding required.
Manage live chat, chatbot conversations, support tickets, and SMS from interconnected platforms sharing customer context. LiveChat + ChatBot + HelpDesk + Text create one seamless experience.
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37,000+ companies use LiveChat tools to boost sales and improve customer support. Visit their official sites to start a free trial — no credit card required.
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